What to Do After a Car Accident

Car Accident on Highway


The most important thing you can do after an accident is to stay calm. That will be easier if you already know what to do after a car accident. Of course, part of the process is filing a car accident insurance claim. Ourcollision center team members want you to stay safe on our Raleigh roads. So, we’ve put together the handy guide below about what you should do if you find yourself in an accident. We even talk about how to file a car insurance claim.

What to Do After a Car Accident – Step by Step

Car accidents happen everywhere, even on our Cary roads and highways. Stay calm and follow these steps:

What to Do After a Car Accident

  • Check to see if anyone is injured. If so, call 911 right away.
  • Pull your car over to the side of the road where it’s not blocking traffic if it’s safe to do so. If possible, don’t stray too far from the accident scene.
  • File an accident report with the police. This is important even if the accident is minor. Get a copy of the report.
  • Exchange insurance and contact information. An easy way to do this is to take photos with your phone.
  • Take photos of the damage on all the vehicles involved and the accident scene. Take photos of the other person’s damage even if you think they’re at fault.
  • File a car accident insurance claim with your insurance provider. Do this regardless of who is at fault.
  • Follow up with your healthcare provider if you were injured.

How to File a Car Insurance Claim

You will want to file a car accident insurance claim with your insurance provider, even if the accident was the other driver’s fault. Follow these steps:

How to File a Car Insurance Claim

  • Find your policy number on your insurance card.
  • Have your accident report with you.
  • Get all of the information you gathered at the scene.
  • Call your insurance provider and give them a clear account of what happened, letting them know you want to file a car accident insurance claim. 

Let the Collision Center at Hendrick Cadillac Southpoint of Durham, NC Help

We can help you fix the damage to your car and file estimates with your insurance company. And we make the process as painless as possible. You can evenschedule service online. Our collision center uses genuine GM original parts and OEM repair procedures, ensuring your GM automobile remains a GM. We’re just a short drive away from Chapel Hill, so drop by orcontact us today!

 

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*0.9% APR for 72 months. Monthly payment is $14.27 for every $1,000 financed. Example down payment is 11.4% for 2026 and 2027 OPTIQ, and 13.2% for 2026 and 2027 VISTIQ. Must finance through Cadillac Financial. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 8/31/26. **Must be a current owner of a 2012 model year or newer or a current lessee of a 2021 model year or newer Acura, Audi, BMW, Ford, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Lincoln, Mercedes-Benz, Toyota, Volvo, Porsche, Tesla, Genesis, Polestar, or Rivian for at least 30 days prior to the new vehicle sale. Not available with lease and some other offers. Take new retail delivery by 8/31/26. ***Deferred monthly payments for 90 days. Excludes residents of PA. Must finance through Cadillac Financial. Down payment required at signing, if applicable. Finance charges accrue from date of financing. Some customers may not qualify. Not available with leases and some other offers. Take new retail delivery by 8/31/26.

*0.9% APR for 72 months. Monthly payment is $14.27 for every $1,000 financed. Example down payment is 11.4% for 2026 and 2027 OPTIQ, and 13.2% for 2026 and 2027 VISTIQ. Must finance through Cadillac Financial. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 8/31/26. **Must be a current owner of a 2012 model year or newer or a current lessee of a 2021 model year or newer Acura, Audi, BMW, Ford, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Lincoln, Mercedes-Benz, Toyota, Volvo, Porsche, Tesla, Genesis, Polestar, or Rivian for at least 30 days prior to the new vehicle sale. Not available with lease and some other offers. Take new retail delivery by 8/31/26. ***Deferred monthly payments for 90 days. Excludes residents of PA. Must finance through Cadillac Financial. Down payment required at signing, if applicable. Finance charges accrue from date of financing. Some customers may not qualify. Not available with leases and some other offers. Take new retail delivery by 8/31/26.

*Well-qualified customers who purchase a new, used, or certified pre-owned vehicle, 4 model years or newer with less than 60K miles between August 1, 2026 and August 31, 2026, and finance through a participating dealer and lender have the option to defer monthly payments for 90 days from contract date. Excludes Hendrick Performance vehicles. Finance charges begin to accrue on the date you sign the Retail Installment Sale Contract at the Annual Percentage Rate (APR) disclosed in the contract. May not be combined with other preferred lender financing offers. 75 months maximum term limit. Equal monthly payments only. Not available to Pennsylvania residents; see your dealer for details. Must take retail delivery by August 31, 2026. See dealer for complete down payment and interest rate options and details. Financing available to qualified buyers. Some exclusions apply. See dealer for complete details.

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